Privacy Policy

1. Information We Collect

We collect various types of information to provide you with a high-end, personalized experience. This data collection is categorized as follows:

• Personal Identifiers: This includes your full name, title, and preferred designation for communications.
• Technical Usage Data: We automatically gather information about how you interact with our platform, including IP addresses, browser types, device identifiers, and operating systems.
• Preferences and Interests: Data related to your travel interests, specifically focused on lakefront properties, river excursions, and preferred aquatic activities.
• Communication Records: Historical logs of your interactions with our customer experience team, including feedback and service requests.

2. How Your Data is Collected

Information is gathered through diverse channels to ensure a seamless service flow:

• Direct Interaction: When you subscribe to our curated newsletters or submit inquiries through our interface.
• Automated Technologies: As you navigate Myzkelo, we use cookies and similar tracking technologies to understand user behavior and optimize our layout.
• Third-Party Integrations: We may receive data from analytics providers and search information providers to better tailor our editorial content.

3. Purpose and Legal Basis for Processing

We process your personal data only when we have a valid legal justification. The primary purposes include:

• Service Delivery: To facilitate the planning and curation of your waterfront vacation experiences. This is necessary for the performance of our contract with you.
• Website Optimization: To monitor and improve the functionality of our platform, ensuring a stable and premium user experience. This is based on our legitimate interests in maintaining a high-quality service.
• Personalized Communication: To send you updates and editorial content that aligns with your specific interests in river and lake travel. This is typically based on your explicit consent.
• Legal Compliance: To adhere to applicable laws and regulations within the UK jurisdiction.

4. Data Retention and Security

Your information is retained only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. We implement rigorous technical and organizational security measures to prevent unauthorized access, disclosure, or modification of your data. Our systems use encrypted protocols and secure server environments to maintain the integrity of your personal information.

5. Sharing with Third Parties

We do not engage in the trade of your personal information. However, we may share data with trusted partners under strict confidentiality agreements:

• Service Providers: IT specialists, cloud storage providers, and analytics firms that assist in our operations.
• Regulatory Bodies: When required by law to comply with legal processes or government requests.
• Business Transfers: In the event of a merger or acquisition, where data transfer is a standard component of the transaction.

6. Your Statutory Rights

Under current data protection standards, you possess several rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to correct any inaccurate or incomplete information.
• Right to Erasure: You can request the deletion of your data when it is no longer necessary for the purposes for which it was collected.
• Right to Restrict Processing: You may ask us to suspend the processing of your personal information in specific scenarios.
• Right to Data Portability: You can request the transfer of your data to another service provider in a structured, machine-readable format.

7. Children's Privacy

Our services are designed for individuals who are at least 18 years of age. We do not knowingly collect or solicit personal data from anyone under this age. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our records.

8. Modifications to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date. We encourage you to review this document periodically to stay informed about how we are protecting your information.

9. Contacting Us

Should you have any inquiries regarding this policy or our data handling practices, please utilize the contact options available on our official support pages. Our team is committed to addressing your concerns promptly and transparently.